Privacy Policy

Your right to privacy is very important. Therefore, at the Banff Lake Louise Tourism Bureau (hereinafter “BLLTB”), we have made the privacy and confidentiality of your personal information one of our highest priorities. We have established this Privacy Statement as a sign of our commitment to protecting your right to confidentiality and privacy.

BLLTB requires all of its employees to comply with the standards of confidentiality. Access to, and use of, personal information is limited to those employees who require it to fulfill our contractual obligations to you.

DEFINITIONS

The following definitions may be helpful:

“Commissioner” means the Information and Privacy Commissioner defined in the Personal Information Protection Act, (Alberta).

“Personal Information” means information about an identifiable individual. This would include contact information, such as your name, address, phone and/or fax number and email address. It would also include your communications with us, such as customer service inquiries, responses to surveys, or information requested from or sent to you.

“Privacy Officer” means the individual in an organization who is responsible for ensuring that the organization complies with its obligations.

PRINCIPLES

BLLTB complies with all relevant provincial legislation, namely the Personal Information Protection Act of Alberta and, where applicable, BLLTB complies with the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5) (“PIPEDA”) and has adopted the ten key privacy principles as expressed in PIPEDA. These principles address the ways in which organizations such as BLLTB collect, use and disclose personal information. It also addresses the rights of individuals to have access to their personal information and to have it corrected if necessary. The ten principles are:

Attention:

2. Identifying Purposes

The purposes for which personal information is collected will be identified by BLLTB at or before the time the information is collected. We will collect, use or disclose personal information only for purposes that are reasonable and appropriate.

If you feel that your complaints have not been adequately addressed, you may wish to contact the Commissioner at:

FURTHER INFORMATION

For further information on the Personal Information Protection Act of Alberta or for general information regarding privacy protection, visit the web site of the Commissioner at www.oipc.ab.ca. For further information on PIPEDA, visit the web site of the Federal Privacy Commissioner at http://www. privcom.gc.ca.