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Frequently Asked Questions

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SHOULD I COME TO BANFF NATIONAL PARK?

Banff and Lake Louise are now welcoming visitors. Our businesses are reopening every day, and some trails and day use areas are now accessible. If it is safe for you to travel, please keep the following things in mind when planning a visit to Banff and Lake Louise.

  • Plan ahead for your visit to Banff National Park. Check online with the Town of Banff on businesses that are open and in what capacity. For trails, day use areas, and facilities reopening, check with Parks Canada. For up to date road closures, refer to Alberta 511.

ARE BUSINESSES OPEN IN THE PARK?

ACCOMMODATIONS

An increasing number of accommodations are accepting guests. For further information on accommodation, check out Places to Stay.

RESTAURANTS 

Restaurants in Banff and Lake Louise are reopening gradually, with take-out and delivery services available (there are no drive-through restaurants in Banff National Park). Some establishments are open for dine-in traffic with safety measures in place that may affect their operational capacity. You can find a list of operating businesses on the Town of Banff website.

RETAIL

Retail stores in Banff and Lake Louise are reopening with advised safety measures in place. You can find more information on what businesses are open on the Town of Banff website.

CAMPING FACILITIES

Campgrounds are closed in Banff National Park until at least June 21, 2020. Currently Parks Canada has not advised of when campgrounds will open and of any restrictions.

WHAT PRECAUTIONS ARE BEING TAKEN TO ENSURE THE HEALTH AND SAFETY OF THE COMMUNITY AND VISITORS?

The Town of Banff is working to implement safety protocols that will maintain a high quality visitor experience in Banff.  

WHAT HEALTH PRECAUTIONS CAN I TAKE WHILE TRAVELLING?

If you are travelling to Banff and Lake Louise, please follow Alberta Health Services recommendations. 

ARE THERE ANY CASES OF COVID-19 IN BANFF?

AHS is the authority on new cases, offering information that is updated daily. Banff is a part of the Calgary Zone. Visit AHS for current information.

WHAT DO I DO IF I’M IN BANFF NATIONAL PARK AND AM EXPERIENCING SYMPTOMS OF COVID-19?

Immediately self-isolate. 

WHEN WILL CAMPING BE OPEN?

At this point in time, Parks Canada has not announced when National Park campground will reopen, or in what capacity. Campgrounds are currently closed until at least June 21, 2020. No new reservations are permitted until this date. More information and up to date information on camping can be found on the Parks Canada website.

CAN I TAKE PUBLIC TRANSIT?

Transit is available in Banff and Lake Louise, however, due to social distancing measures, there are limited spots on each bus. Check out Roam Transit for schedule updates

Plan Your Trip

Use the trip planning tool below to find a place to stay and lodging packages. If you would like to learn more, take a look at our Places to Stay page or Contact us.