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Member Resources

Welcome to our Member Resources page. This is where you can find useful information for Members including our High Points newsletter, upcoming Member events schedule, important documents, and how to update your Member profile.  


Important Documents

Business Plan

The business plan contains the strategies and goals for our destination, for the year.  We actively sought input from our members, advisory groups, and industry specialists. We also worked with our Board of Directors to complete a risk assessment, identify growth opportunities and align with strategic priorities.

Business Plan 2018 Business Plan 2017
Business Plan Overview 2018 Business Plan Overview 2017

Annual Report

The annual report is a comprehensive report on BLLT’s activities throughout the preceding year.  The report provides information on our initiatives, results and financial performance.

Annual Report 2017 Annual Report 2016

Food Tourism Strategy

In 2017, BLLT worked alongside stakeholders from across the destination to develop a three-year food tourism strategy. This is one of four niche strategies as seen in our 2018 Business Plan. 

Food Tourism Strategy Presentation Food Tourism Strategy Overview 

Brand Guidelines

Good brands have personality. Great ones have a story that unites partners and puts a purpose behind every initiative. Rather than what you do, the brand story is why you do it. Read the Banff and Lake Louise brand story and see the complete brand guidelines here.

Brand Guidelines

Visitor Communication Toolkit

The Visitor Communication Toolkit was assembled to share information and guidance with frontline staff to help ensure visitors have the best car-free experience of Banff National Park.

Visitor Communication Toolkit

High Points Newsletter

High Points is our member e-newsletter where we share industry trends, upcoming workshops and member events.  Stay up to date with current member news by subscribing to our High Points Newsletter.

Previous Newsletters

Dates to Remember

Date Location Description
May 10, 2018

1 p.m. - 4 p.m.

TBC, Banff

Experience Development Information Session.

Register here

May 14, 2018 

10 a.m. - 12 p.m.

Canoe Room, Moose Hotel and Suites

Taste for Adventure 2018 Planning Session 2

RSVP to Elizabeth at earmstrong@banfflakelouise.com

May 17, 2018

5 p.m. - 6 p.m.

Banff Heritage Railway Station

Banff Visitor Centre Meet and Greet

RSVP to José at jreineking@banfflakelouise.com

May 30, 2018

5 p.m. - 6 p.m.

Lake Louise Visitor Information Centre

Lake Louise Visitor Centre Meet and Greet

RSVP to José at jreineking@banfflakelouise.com

Image Gallery

Our image gallery contains high-resolution photographs capturing the beauty of Banff and Lake Louise in all seasons.

Update Your Member Profile 

If you would like to update or change the information on your profile within our website, please use the following form: