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Member Resources

Welcome to our Member Resources page. This is where you can find useful information for Members including our High Points newsletter, upcoming Member events schedule, important documents, and how to update your Member profile.  


Important Documents

​Business Plan

The business plan contains the strategies and goals for our destination, for the year.  We actively sought input from our members, advisory groups, and industry specialists. We also worked with our Board of Directors to complete a risk assessment, identify growth opportunities and align on strategic priorities.

Business Plan

Annual Report

The annual report is a comprehensive report on BLLT’s activities throughout the preceding year.  The report provides information on our initiatives, results and financial performance.

Annual Report

Brand Guidelines

Good brands have personality. Great ones have a story that unites partners and puts a purpose behind every initiative. Rather than what you do, the brand story is why you do it. Read the Banff and Lake Louise brand story and see the complete brand guidelines here.

Brand Guidelines

Visitor Communication Toolkit

The Visitor Communication Toolkit was assembled to share information and guidance with frontline staff to help ensure visitors had the best experience of Banff National Park during Canada’s 150th.

Visitor Communication Toolkit

High Points Newsletter

High Points is our member e-newsletter where we share industry trends, upcoming workshops and member events.  Stay up to date with current member news by subscribing to our High Points Newsletter.

Previous Newsletters

Dates to Remember

Date Location Description
September 19 Moose Hotel and Suites Google+ Workshop
September 21 Buffalo Mountain Lodge After 5! Member Networking Summer Celebration
September 27 Banff & Lake Louise Tourism Office Board of Directors Meeting
September 28 Banff & Lake Louise Tourism Office Travel Trade Advisory Group
October 4 Banff & Lake Louise Tourism Office Member Communication Advisory Group
October 19 Buffalo Mountain Lodge Social Media Workshop 
November 1 TBC Lake Louise Advisory Group

Image Gallery

Our image gallery contains high-resolution photographs capturing the beauty of Banff and Lake Louise in all seasons.

Update Your Member Profile 

If you would like to update or change the information on your profile within our website, please use the following form: