Net Promoter Score (NPS) Webinar

Join us virtually on December 10 from 10 am - 11 am to learn more about Net Promoter Score, or NPS.

NPS is used around the world to measure customer loyalty. In tourism, it measures visitor sentiment and in Banff and Lake Louise, it's how we understand if our visitors are likely to recommend the destination.

This webinar is aimed at people who want to gain an entry-level understanding of NPS. It'll form the base for subsequent workshops in 2025.

Learn how and why we measure NPS, what it means to our destination and how you can apply it to your work! Please share this with your colleagues.

Register Here