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Visitor Centres

Banff & Lake Louise Tourism Visitor Centre Kiosk

Talk to our local experts

We look forward to welcoming you to Banff and Lake Louise and helping with your trip planning. Whether you’re seeking information on must-do hikes, shopping and dining favourites, or the best views available from a canoe, we can help provide local insight and recommendations.

The Banff and Lake Louise Visitor Centres are here to help with all your questions. We are available in person and virtually seven day a week.

Lake Louise Visitor Centre

Open daily:  9 a.m. - 5 p.m.

Samson Mall, 201 Village Rd, Lake Louise, AB T0L 1E0

Banff Visitor Centre 

Open daily: 9 a.m. - 5 p.m. 

224 Banff Avenue,  Banff, AB T1L 1B3

Banff Mobile Visitor Information

Look for the purple tent!

Virtual Visitor Information

Available 9 a.m. - 5 p.m. daily.

Emailinfo@banfflakelouise.com  

Telephone: 403-762-8421 or toll free 877-762-8421

Facebook@Banfflakelouise

Instagram@Banff_LakeLouise

Twitter: @BanffLakeLouise

*Hours are subject to change without notice. UTC - 7 Mountain Time.
 

Meet the Banff and Lake Louise Visitor Centre Experts

  • Local Expert Mel B

    Banff & Lake Louise Tourism
    Mar 3, 2020

    Tips from local expert Mel B from the Banff and Lake Louise Visitor Centres
  • Local Expert Delaney

    Banff & Lake Louise Tourism
    May 10, 2020

    Tips from local expert Delaney from the Banff and Lake Louise Visitor Centres
  • Local Expert Sam

    Banff & Lake Louise Tourism
    Apr 1, 2020

    Tips from local expert Sam from the Banff and Lake Louise Visitor Centres
  • Local Expert Kat C

    Banff & Lake Louise Tourism
    Mar 4, 2020

    Tips from local expert Kat C from the Banff and Lake Louise Visitor Centres
  • Local Expert Jess

    Banff & Lake Louise Tourism
    Jun 15, 2020

    Tips from local expert Jess from the Banff and Lake Louise Visitor Centres
  • Local Expert Jose

    Banff & Lake Louise Tourism
    Mar 1, 2020

    Tips from local expert Jose from the Banff and Lake Louise Visitor Centres

If you're interested in Visitor Centres...

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Plan Your Stay

Browse and book accommodation and lodging packages with our trip planning tool. To learn about the different types of accommodation available in Banff and Lake Louise, visit our Places to Stay page or Contact Us to speak to a local expert.