Careers at Banff & Lake Louise Tourism
Help us share this extraordinary place with the world!
Famous for its jewel coloured lakes, spectacular landscapes and endless opportunity for outdoor adventure, Banff National Park is one of the world’s most loved mountain destinations. Banff & Lake Louise Tourism (BLLT) is the destination marketing organization for this special place, sharing its stories and welcoming people from all over to experience it for themselves.
Working at Banff & Lake Louise Tourism offers an exciting platform to combine your talents, passions and professional skills with an unparalleled mountain lifestyle. Explore the current job opportunities listed below and join us on our mission to share the very best of Banff and Lake Louise with the world.
Working for Banff & Lake Louise Tourism
There are some unique advantages to working with us:
Our team values inform everything that we do
- Thoughtful: We do the right thing for our visitors, partners, and the environment.
- United: We work together and succeed as a team, each playing an important role in bringing this place to life.
- Optimistic: We are positive and enthusiastic, always looking for creative solutions.
- Innovative: We don’t believe in standing still or waiting for things to happen. We are inspired to make them happen.
Our commitment to diversity and inclusion
Our commitment to diversity, equity and inclusion are part of everything we do at BLLT and shapes how we interact amongst team members, and with visitors, partners and members. We are committed to hiring practices and a work experience that supports BLLT’s efforts to promote an environment that is diverse and inclusive regardless of race, ethnicity, gender, sexual orientation, interests, abilities and perspectives.
Unparalleled mountain lifestyle
We live and work where others vacation: this is the opportunity to experience the lifestyle and natural wonder that living and working in Banff and Lake Louise provides.
We are leaders in destination marketing
- Access to leading industry research and best destination practices, agencies, and thought leaders.
- Learning and development opportunities.
- A positive working environment and culture which strives to develop and empower leaders.
Current Openings
Coordinator, Travel Trade
The Coordinator, Travel Trade will support with the execution of marketing campaigns, in-destination visits, online platforms, partnerships, administrative tasks, and other initiatives. We are looking for someone with excellent communication, problem-solving, and relationship-building skills. If you thrive in a fast-paced environment, have attention to detail, and can manage multiple priorities, we would love to hear from you!
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Coordinator, Destination Marketing
The Coordinator, Destination Marketing will lead hosting services - including curated site visits, FAM tours, and media and influencer trips. You'll also support the team in bringing marketing initiatives to life through the execution of key projects. You’ll juggle multiple priorities with confidence, work across departments, and collaborate with passionate teammates, partners, and members. If you thrive on logistics, love a well-organized plan, and are excited by the idea of helping others experience the wonders of this place, we’d love to hear from you!
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Manager, Events
The Manager, Events will bring the destination brand to life by overseeing exciting BLLT events like Skijoring and In Search of Christmas Spirit! This role requires strong organization, writing, communication, and relationship building skills in order to manage vendor relations and collaborate cross-functionally within BLLT as well as with external stakeholders and partners. If being part of a team focused on creating vibrancy for community and visitors through events excites you, we want to hear from you!
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Senior Manager, Events
The Senior Manager, Events will oversee the entire Events portfolio, leading a team to successfully execute plans and build upon our current success by expanding current events and implementing new ones. In this pivotal role, you will collaborate with cross-functional teams, build strong relationships with members and partners, and drive the entire lifecycle of event initiatives. Help bring the destination brand to life through unique true-to-place events such as In Search of Christmas Spirit and the SnowDays Festival.
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Coordinator, Events
The Coordinator, Events will work collaboratively across all projects in the events portfolio on items such as signage, ticketing, and staff scheduling. For select events, you will assist onsite. Excellent communication skills and attention to detail are a must. The ideal candidate is experienced with administration and is familiar with event coordination.
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Coordinator, Visitor Services
The Coordinator, Visitor Services enhances the visitor experience in Banff and Lake Louise by supporting locals and frontline teams. Responsibilities include scheduling Ambassador Program sessions, managing facilitators, updating presentation materials, and reporting. You'll engage with frontline teams, provide real-time updates, and share key messaging with visitors. If you're passionate about Banff and Lake Louise and want to contribute to a meaningful program, we'd love to hear from you!
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Visitor Experience Specialist
Visitor Experience Specialists engage with visitors across multiple channels including in-person, over the phone, and on LiveChat. Visitors will look to you for trip planning advice and recommendations to enhance their stay in Banff National Park. If you’re passionate about delivering exceptional guest experiences, thrive in a fast-paced environment, and are excited to learn about everything Banff and Lake Louise have to offer, we'd love to have you join our team!
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Senior Manager, Business Events
The Senior Manager, Business Events, will be a strategic and results driven leader with seasoned experience in the meetings industry to advance Banff and Lake Louise as a premier business events destination. This role offers an unique opportunity to make a meaningful impact by leveraging your expertise to drive demand in priority markets while contributing to the economic and social prosperity of our destination.
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