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Ambassador Program

Banff & Lake Louise Ambassador Program

Living and working in Banff and Lake Louise is your opportunity to discover one of the most unique places on earth. The Banff & Lake Louise Ambassador Program is designed to inspire more learning about this amazing place, how you can explore Banff National Park and engage with the community. 

On this page you can learn all about the program and find resources that will help you enhance your experience in living and working in Banff and Lake Louise. Finally, test your knowledge about Banff National Park with informative videos and questions on the Quiz

Program Overview

In the Banff & Lake Louise Ambassador Program you will learn about Banff National Park’s diverse wildlife and interesting history, its iconic places and hidden gems, and find out how to stay safe while exploring this special place.

There are three parts to the Banff & Lake Louise Ambassador Program. The first is an informal one hour classroom style session followed by an interpretative sightseeing tour of Banff National Park and upon completion participants are eligible to receive the Ambassador Pass valued at over $500.

Part One

Part One of the program is an informal, classroom style session. It is free to all who work in Banff or Lake Louise. Once you have completed Part One, you are able to qualify for both the SkiBig3 B2B Season Pass and the SkiBig3 Ambassador Season Pass to ski and ride at Banff Sunshine, The Lake Louise Ski Resort, and Mt. Norquay, three of the best ski areas in North America. See here for more details on the SkiBig3 B2B Season Pass and here for more details on the SkiBig3 Ambassador Season Pass.

Part Two

Once you have completed Part One of the program and are working in Banff, Lake Louise or other parts of Banff National Park, we invite you to participate in Part Two at your earliest convenience.   

Part Two is an interpretive sightseeing tour during which you will visit some of the iconic sites of Banff National Park and learn more about its natural wonders and history. 

Click here for more details about how to register and book Part Two.

Part Three

To welcome and encourage you to get out and explore the destination, you will be eligible to receive the Ambassador Pass valued at over $500, upon completion of both Part One and Part Two of the program.  At the end of your Part Two tour, you may pick up the Ambassador Pass from them at their designated location. You will need to present proof of your local employment, personal identification, and your Part One attendance confirmation email. 

If you are working in Lake Louise and proof of current employment is verified, Part Two of the program is optional and you may be eligible to progress directly from Part One to Part Three. For more information, contact ambassadors@banfflakelouise.com.  

For more information please contact: ambassadors@banfflakelouise.com.

Session Dates

We look forward to welcoming you at any of the Banff & Lake Louise Ambassador Program sessions. Please arrive at least 15 minutes early so that you can register and find a seat.

Date Time Location
April 18 3:30 p.m. - 4:30 p.m. 101 Bear Stree, Banff (above the library)
May 2 3:30 p.m. - 4:30 p.m. 101 Bear Street, Banff (above the library)
May 7 5:30 p.m. - 6:30 p.m. Lake Louise Sport & Recreation Centre, 103 Village Road, Lake Louise
May 10 2:30 p.m. - 3:30 p.m. 101 Bear Street, Banff (above the library)
May 14 10 a.m. - 11 a.m.  Lux Cinema, Banff
May 16 3:30 p.m. - 4:30 p.m. 101 Bear Street, Banff (above the library)
May 25 7 p.m. - 8 p.m. 101 Bear Street, Banff (above the library)
May 28 2:30 p.m. - 3:30 p.m. 101 Bear Street, Banff (above the library)

More session dates will be posted as they are confirmed. Please check back soon! 

Connect with Banff National Park

Banff National Park is one of the most beautiful and scenic places in the world and there is a lifetime of things for you to do and explore here. We have provided a number of resources below to help you learn more about the Park, what visitors most commonly ask, what activities you can do year-round, what events you can attend with friends and family and where you can go to grab a bite to eat. 

Connect with the Community

There’s a vibrant sense of community in Banff and Lake Louise. We encourage you to make the most of it!

You will find the locals to be warm, open, and genuinely connected to their inspiring environment. There are always many things going on - explore a number of fun events and outdoor excursions, join a club or sports group, or be a part of the many community meals, music and movie events. And if you need a friendly ear or helping hand, there’s always support available.

The Town of Banff offers many different kinds of support for locals. Explore a number of different resources or visit the Banff Town Hall in person at 110 Bear Street, Monday to Friday, between 8:30 a.m. - 4:30 p.m. Another great resource published by the Town of Banff that includes classes, programs and events is The Essential Local's Guide to Banff

For support and guidance at any time of the day or night, call 211 for free assistance. This service is available in over 200 languages.

To stay connected and to get the inside scoop on what’s happening around Banff National Park, visit any of the following pages:

Take the Quiz

This special place comes with special responsibilities. Living in Banff National Park means you are immersed amongst the pristine mountains, lakes, forests, and wildlife that have been here for thousands of years. We must move amongst them with awareness and respect to ensure they are here for many more to come.

The Mountain Institute Quiz includes videos about how to experience Banff National Park responsibly and tests your knowledge. You’ll learn how to make sure our wildlife stays wild, camp in the backcountry safely and responsibly, keep our trails happy, and more.

Take the Mountain Institute Quiz