-22℃ / -8


  • Fri
    -18℃ / -0
  • Sat
    -11℃ / 12

Ambassador Program

Banff & Lake Louise Ambassador Program

Are you a local? Become a Banff and Lake Louise Ambassador! Receive your Ambassador Pass with experiences valued at over $1,400 by attending the one hour in-person welcome and orientation session, if you work in Banff National Park.

We are a tourism community, and we are all working together to welcome guests from across the country and from around the globe.  We are grateful for your dedication and the warm welcome you share with travellers.  Visitors will ask you daily about what there is to do and see.  The Ambassador program is designed to provide new locals with an overview of all there is to do and see, help you discover more about your community, and tips to stay safe while exploring.  

Experience, explore and connect with this amazing place using your Ambassador Pass!  

Upcoming Program Session Dates

Lake Louise

Become a Banff & Lake Louise Ambassador at the Lake Louise Low Down!

Wednesday November 30: 5 pm to 6 pm OR 6:30 pm to 7:30 pm - Lake Louise Sport & Recreation Centre, 103 Village Rd, Lake Louise

  • Pre-register and reserve your session time here.


Monday November 28: 11 am to noon - Lux Cinema, 229 Bear Street

  • Pre-registration not required.

Thursday December 1: 7 pm to 8 pm - Catharine Robb Whyte Building, 101 Bear Street

  • Pre-registration not required.

Need some help answering visitor questions?  Use our chat to connect with local experts, a trusted source of all that is going on, each of them happy to help you find the most up to date information. Find more resources and information below to learn more, experience, explore and connect! 


Safe & Healthy

Banff National Park provides an opportunity to enjoy the health and wellness benefits that come with being outdoors in nature. 

Our communities and local businesses have put measures in place to ensure health and safety remains top-of-mind.  A positive and safe experience for residents and visitors is essential.

Resources for residents

Mental health support

Activities and recreation

COVID-19 and your time in Banff National Park

Tips to respect wildlife and stay safe

211 helpline

Together we welcome visitors

There is so much to see and do in Banff National Park!  Visitors ask us, as locals, for recommendations and they enjoy hearing about the places we like to go. Our communities exist to welcome and serve visitors to Canada’s first national park.

Check out these resources to help you answer questions and inspire visitors to discover more and share the best way to see our amazing spaces and how to reserve special places.  If you need help answering visitor questions, use the chat button on this page to connect with Visitor Experience Specialists. They’re locals, happy to help you find the most up to date information that your visitor is asking about.

Things to do

Where to eat

What visitors ask locals - FAQ

How to purchase a National Park Pass online

How to get around Banff National Park -

Transit and Shuttles

Tell your friends about working here

Let's Explore

Inspire your sense of adventure and create a connection with the welcoming and diverse community that we share with visitors, wildlife and each other as local residents. 

There is a lifetime of things for you to explore and discover! 

Exploring & adventure safety

Things to do


How to get around

Connect with your community

We are one of very few communities throughout the world that has the privilege to live within a national park and it’s our responsibility to treat each other, our communities, visitors and wildlife with care and respect. 

There's a vibrant sense of community in Banff and Lake Louise and we all share the beauty of this special place. Here are resources to get the inside scoop and find out more about your community.   

Improvement District No. 9 

Lake Louise Sport & Recreation Centre

Town of Banff 

Banff Life

Parks Canada - Banff National Park 

Banff & Lake Louise Tourism