12℃ / 54


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    25℃ / 77
  • Tue
    20℃ / 68

Ambassador Program

Banff & Lake Louise Ambassador Program

Welcome, we’re glad you’re here!  

The Province of Alberta has announced effective June 10, Stage 2 of the reopening roadmap. We are a tourism community, and we are all working together to welcome visitors safely.  We are deeply grateful for your dedication and the warm welcome you share with visitors. Our community is better because you are a part of it.  

The Banff & Lake Louise Ambassador Program is designed to welcome new locals, create a deeper connection with our home in the national park, inspire getting out to discover this special place and to better understand the responsibilities we share together.   

Here are some resources to keep you up to date about what’s happening, discover more about your community, tips to stay safe while exploring and to help you create the best experience for visitors. Visitors will ask you daily about what there is to do and see.  Come back often to these resources to stay up to date and inspired by all that is going on and know there is help to answer visitor questions.  Use the chat button to connect with Visitor Experience Specialists.   They’re locals, happy to help you find the most up to date information.

Staying for the winter?  We are excited to be offering an in-person program for the winter and ski season in November 2021. 


Working Together To Be Safe

Banff National Park provides an opportunity to enjoy the health and wellness benefits that come with being outdoors in nature. 

Our communities and local businesses have put measures in place to ensure health and safety remains top-of-mind.  A positive and safe experience for residents and visitors is essential.  

COVID-19 resources for residents

Mental health support

Activities and recreation during COVID-19

COVID-19 and your time in Banff National Park

Tips to respect wildlife and stay safe

Together we welcome visitors

There is so much to see and do in Banff National Park!  Visitors ask us, as locals, for recommendations and they enjoy hearing about the places we like to go. Our communities exist to welcome and serve visitors to Canada’s first national park.

Check out these resources to help you answer questions and inspire visitors to discover more and share the best way to see our amazing spaces and how to reserve special places.  If you need help answering visitor questions, use the chat button on this page to connect with Visitor Experience Specialists. They’re locals, happy to help you find the most up to date information that your visitor is asking about.

Things to do

Where to eat

What visitors ask locals - FAQ

How to purchase a National Park Pass online

How to get around Banff National Park -

Transit and Shuttles

Let's Explore

Inspire your sense of adventure and create a connection with the welcoming and diverse community that we share with visitors, wildlife and each other as local residents. 

There is a lifetime of things for you to explore and discover! 

Exploring & adventure safety

Things to do


How to get around

Connect with your community

We are one of very few communities throughout the world that has the privilege to live within a national park and it’s our responsibility to treat each other, our communities, visitors and wildlife with care and respect. 

There's a vibrant sense of community in Banff and Lake Louise and we all share the beauty of this special place. Here are resources to get the inside scoop and find out more about your community.   

Improvement District No. 9 

Lake Louise Sport & Recreation Centre

Town of Banff 

Banff Life

Parks Canada - Banff National Park 

Banff & Lake Louise Tourism