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Visitor Centres

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You're looking for the perfect patio spot where you can share a drink and food with your friends while overlooking the stunning mountains. Or maybe you want to walk along the river with your family, or you and your partner take a spur of the moment trip to Banff and Lake Louise and you are looking for last minute accommodation. The Banff and Lake Louise Visitor Centres can help.

Learn more about Banff & Lake Louise from the locals

Banff and Lake Louise Visitor Centres are where you can ask the local experts anything and everything you want to know about Banff and Lake Louise. The friendly staff have a wealth of knowledge and experience to share about things to do, where to stay, where to eat, and how to get around. 

The Visitor Centres can help with everything from accommodation bookings and daily updates on hotel availability, to information about local attractions, maps, and bus schedules. They also have information about all the events and activities happening when you are in town.

Contact information for all Visitor Centres 

Twitter: @Banff_info
Email: Info@banfflakelouise.com
Telephone: 403-762-8421

Banff Visitor Centre

224 Banff Avenue, Banff, AB T1L 1C3

January 1, 2018 – May 17, 2018

9 a.m. – 5.p.m.

May 18, 2018 – October 9, 2018

8 a.m. – 8 p.m.

October 10, 2018 – December 31, 2018

9 a.m. – 5 p.m.

December 25th


Banff Visitor Information Kiosk

Banff Heritage Railway Station
327 Railway Avenue, Banff, AB T1L 1A9


9 a.m. – 5 p.m.

December 25th


Lake Louise Visitor Centre

Samson Mall, Hamlet of Lake Louise
201 Village Rd, Lake Louise, AB T0L 1E0

January 1, 2018 – May 31, 2018

9 a.m. – 5 p.m.

June 1, 2018 – September 30, 2018

8:30 a.m. – 7 p.m.

October 1, 2018 – December 31, 2018

9 a.m. – 5 p.m.

December 25th