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Available 8am - 6pm MT daily

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Send us a message to:

info@banfflakelouise.com

Phone

Available 8am - 6pm MT daily

Local: 403-762-8421

Toll Free: 877-762-8421

WhatsApp: 587-905-0848

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Get Expert Help Planning Your Visit to Banff and Lake Louise

Whether you're planning your first visit or looking for local advice during your stay, our Visitor Services team is here to help. As local experts, we can answer questions about accommodations, transportation, activities, sightseeing, events, park passes and more.

Connect with us online, by phone, or visit one of our Visitor Centres in Banff or Lake Louise for personalized travel planning assistance.

Visitor Centres

Banff Visitor Centre

224 Banff Avenue
Banff, AB
T1L 1B3

Open 9am - 5pm MT daily

Get Directions

Lake Louise Visitor Centre

Samson Mall, 201 Village Road
Lake Louise, AB
T0L 1E0

Open 9am - 5pm MT daily

Get Directions

What Our Local Experts Can Help With

Our local experts can help with a wide range of trip-planning questions, including:

Trip planning and itineraries
Things to do in Banff and Lake Louise
Seasonal travel advice
Moraine Lake and Lake Louise access
Transportation and shuttle options
Activity and sightseeing recommendations
Accommodation options
Events and festivals
Weather and seasonal conditions
Family-friendly activities
Accessibility information
Personalized travel advice and local recommendations

Why Contact Our Visitor Services Team?

Local Knowledge You Can Trust

Our Visitor Services team helps travellers plan their visit and make the most of their time in Banff and Lake Louise. We provide personalized recommendations, up-to-date destination information, and local insights to help you discover the best experiences, activities, and advice for your trip.