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Visitor Information

Banff & Lake Louise Tourism Visitor Centres

Talk to our local experts

We look forward to welcoming you to Banff and Lake Louise and helping with your trip planning. Whether you’re seeking information on must-do hikes, shopping and dining favourites, or the best views available from a canoe, we can help provide local insight and recommendations.

The Banff and Lake Louise Visitor Services Team are here to help with all your questions. We are available virtually and in person seven day a week.

Virtual Visitor Information

Available 9 a.m. - 5 p.m. daily.

Emailinfo@banfflakelouise.com  

Telephone: 403-762-8421 or toll free 877-762-8421

Lake Louise Visitor Centre

Open daily:  9 a.m. - 5 p.m.

Samson Mall, 201 Village Rd, Lake Louise, AB T0L 1E0

Banff Visitor Centre 

Open daily: 9 a.m. - 5 p.m. 

224 Banff Avenue,  Banff, AB T1L 1B3

Banff Mobile Visitor Information

Look for the purple tent!

 Connect with us on social media

Facebook@Banfflakelouise

Instagram@Banff_LakeLouise

Twitter: @BanffLakeLouise

*Hours are subject to change without notice. UTC - 7 Mountain Time.

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Plan Your Stay

Browse and book accommodation and lodging packages with our trip planning tool. To learn about the different types of accommodation available in Banff and Lake Louise, visit our Places to Stay page or Contact Us to speak to a local expert.