If you have any questions relating to your trip to Banff and Lake Louise, please contact one of the following: 

Contact for all Visitor Centres

Twitter: @Banff_info
Email: info@banfflakelouise.com 
Telephone: 403-762-8421 or toll free 877-762-8421

Banff Visitor Centre

224 Banff Avenue, Banff, AB T1L 1C3
 

December 20, 2019 - May 14, 2020	9 a.m. – 5 p.m.
May 15, 2020 – September 30, 2020	8 a.m. – 8 p.m.
October 1, 2020 – December 31, 2020	9 a.m. – 5 p.m.
December 25	Closed

Banff Visitor Information Kiosk

Banff Heritage Railway Station
327 Railway Avenue, Banff, AB T1L 1A9

December 20, 2019 - December 31, 2020	9 a.m. – 5 p.m.
December 25	Closed

Lake Louise Visitor Centre

Samson Mall, Hamlet of Lake Louise
201 Village Rd, Lake Louise, AB T0L 1E0

January 1, 2020 – May 31, 2020	9 a.m. – 5 p.m.
June 1, 2020 – September 30, 2020	8:30 a.m. – 7 p.m.
October 1, 2020 – December 31, 2020	9 a.m. – 5 p.m.
December 25th	Closed

*Hours are subject to change without notice. UTC - 7 Mountain Time. 

Mailing Address

P.O. Box 1298
Banff, AB, Canada
T1L 1B3

Marketing Office 

Phone: 403-762-0270
Suite 300, 317 Banff Avenue (In Cascade Plaza)
Banff, AB, Canada