-16℃ / 3


  • Sun
    -5℃ / 23
  • Mon
    -2℃ / 28

Contact Us

Add to my moments

We look forward to welcoming you back to Banff and Lake Louise and helping with your trip planning. Whether you’re seeking information on must-do hikes, shopping and dining favourites, or the best views available from a canoe, we can help provide local insight and recommendations.

The Banff and Lake Louise Visitor Centres are here to help with all your questions from a collection of pop-up kiosks in the streets of Banff and Lake Louise. Keep an eye out for a purple tent or spot our local experts in their purple shirts. We are also available to help with any queries virtually and from a distance. Send us a chat or email, give us a call, or reach out via social media. 

Contact for all Visitor Centres

Our local experts are here to inspire you seven days a week from 9 a.m. - 5 p.m.

Telephone: 403-762-8421 or toll free 877-762-8421

Mailing Address

P.O. Box 1298
Banff, AB, Canada
T1L 1B3

Marketing Office 

Phone: 403-762-0270
Suite 300, 317 Banff Avenue (In Cascade Plaza)
Banff, AB, Canada

Plan Your Stay

Browse and book accommodation and lodging packages with our trip planning tool. To learn about the different types of accommodation available in Banff and Lake Louise, visit our Places to Stay page or Contact Us to speak to a local expert.