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Contact Us

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Get in touch if you have any questions relating to your trip to Banff & Lake Louise. Alternatively, contact one of our Visitor Centres.

Mailing Address

P.O. Box 1298
Banff AB T1L 1B3 Canada

Marketing Office 

Phone: 403-762-0270
Suite 375, Cascade Plaza
Banff Avenue

Contact for all Visitor Centres

Live Chat: (online/offline)
Twitter: @Banff_info
Email: info@banfflakelouise.com 
Telephone: 403-762-8421

Banff Visitor Centre 

224 Banff Ave

Hours of Operation
Jun 17, 2016 to Sept 5, 2016
9 a.m. - 7 p.m.

Sept 6, 2016 to Jun 16, 2017
9 a.m. - 5 p.m.

Banff Visitor Information Kiosk

Banff Heritage Railway Station
327 Railway Avenue 
Current Hours of Operation:
9am-5pm daily

Lake Louise Visitor Centre

Samson Mall, Village of Lake Louise

Hours of Operation
May 1 to June 16
9 a.m. to 5 p.m.

June 17 to September 5
9 a.m. to 7 p.m.

September 6, to October 10
9 a.m. to 5 p.m.

October 11 to April 30
9 a.m. to 4:30 p.m.

Hours are subject to change without notice.
UTC - 7 Mountain Time
All Visitor Centres Closed on December 25