We look forward to welcoming you back to Banff and Lake Louise and helping with your trip planning. Whether you’re seeking information on must-do hikes, shopping and dining favourites, or the best views available from a canoe, we can help provide local insight and recommendations.

The Banff and Lake Louise Visitor Centres are here to help with all your questions from a collection of pop-up kiosks in the streets of Banff and Lake Louise. Keep an eye out for a purple tent or spot our local experts in their purple shirts. We are also available to help with any queries virtually and from a distance. Send us a chat or email, give us a call, or reach out via social media. 

Contact for all Visitor Centres

Our local experts are here to inspire you seven days a week from 9 a.m. - 5 p.m.

Email: info@banfflakelouise.com 
Telephone: 403-762-8421 or toll free 877-762-8421

Mailing Address

P.O. Box 1298
Banff, AB, Canada
T1L 1B3

Marketing Office 

Phone: 403-762-0270
Suite 300, 317 Banff Avenue (In Cascade Plaza)
Banff, AB, Canada