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Contact Us

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If you have any questions relating to your trip to Banff and Lake Louise, please contact one of the following: 

Contact for all Visitor Centres

Twitter: @Banff_info
Email: info@banfflakelouise.com 
Telephone: 403-762-8421

Banff Visitor Centre 

224 Banff Avenue, Banff, AB
Hours of Operation

January 1, 2017 - May 4, 2017
9 a.m. - 5 p.m.

May 5, 2017 - October 9, 2017
8 a.m. - 8 p.m.

October 10,2017 - December 31, 2017
9 a.m. - 5 p.m.

Banff Visitor Information Kiosk

Banff Heritage Railway Station
327 Railway Avenue, Banff, AB

Hours of Operation

9 a.m. - 5 p.m. Daily

Lake Louise Visitor Centre

Samson Mall, Village of Lake Louise

Hours of Operation

January 1, 2017 - April 30, 2017
9 a.m. - 4:30 p.m.

May 1, 2017 - May 31, 2017
9 a.m. - 5 p.m.

June 1, 2017 - September 30, 2017
8:30 a.m. - 7 p.m.

October 1,2017 - December 31, 2017
9 a.m. - 5 p.m.

Hours are subject to change without notice.
UTC - 7 Mountain Time
All Visitor Centres are closed on December 25

Mailing Address

P.O. Box 1298
Banff, AB, Canada
T1L 1B3

Marketing Office 

Phone: 403-762-0270
Suite 300, 317 Banff Avenue (In Cascade Plaza)
Banff, AB, Canada